.
I have heard from more clients who have received erroneous balance due notices from the NJ Division of Taxation.
.
I have also heard from the Division of Taxation! It seems that the DOT did indeed do it again.
.
I received two emails. One was from my “contact” (the highlight is mine):
.
“I have reviewed both accounts referenced below. In each instance, a payment was made to the division with the appropriate 2008 NJ-1040-V, but was misapplied to the incorrect tax year. Both accounts have been adjusted to reflect the payments:
.
We are looking further into the matter to determine if there is an error with the pre-printed forms generated from the NJWebFile system. It is our commitment to minimize the errors in receiving and processing tax payments.
.
Thank you for bringing the problem to our attention.”
.
The other was from the Acting Director of the Division, to whom I had sent a copy of my initial email. Again the highlight is mine:
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“Mr. Flach –
.
Thank you for bringing this to my attention. I also hope that the problem is isolated. My apologies to you and your clients. I will monitor this matter until appropriately resolved.
.
Cheryl Fulmer
Acting Director
Taxation”
.
There is hope for the NJDOT yet! I was pleasantly surprised with the prompt reply from the Director. This is the first time anyone from the DOT has actually apologized for a FU. Last time around the billing FUs were eventually corrected, but I did not receive any acknowledgement or apology from the Division.
I have heard from more clients who have received erroneous balance due notices from the NJ Division of Taxation.
.
I have also heard from the Division of Taxation! It seems that the DOT did indeed do it again.
.
I received two emails. One was from my “contact” (the highlight is mine):
.
“I have reviewed both accounts referenced below. In each instance, a payment was made to the division with the appropriate 2008 NJ-1040-V, but was misapplied to the incorrect tax year. Both accounts have been adjusted to reflect the payments:
.
We are looking further into the matter to determine if there is an error with the pre-printed forms generated from the NJWebFile system. It is our commitment to minimize the errors in receiving and processing tax payments.
.
Thank you for bringing the problem to our attention.”
.
The other was from the Acting Director of the Division, to whom I had sent a copy of my initial email. Again the highlight is mine:
.
“Mr. Flach –
.
Thank you for bringing this to my attention. I also hope that the problem is isolated. My apologies to you and your clients. I will monitor this matter until appropriately resolved.
.
Cheryl Fulmer
Acting Director
Taxation”
.
There is hope for the NJDOT yet! I was pleasantly surprised with the prompt reply from the Director. This is the first time anyone from the DOT has actually apologized for a FU. Last time around the billing FUs were eventually corrected, but I did not receive any acknowledgement or apology from the Division.
Let us hope that when Corzine is thrown out of office in the upcoming election she continues on as the Director.
.
This incident is further proof that the best way to get a response from the NJ Division of Taxation is via email. In the past any “snail mail” correspondence to the Division has pretty much been totally ignored. And it also show that it pays to go to the top.
.
I will continue to keep you updated on any further developments.
.
TAFN
.
This incident is further proof that the best way to get a response from the NJ Division of Taxation is via email. In the past any “snail mail” correspondence to the Division has pretty much been totally ignored. And it also show that it pays to go to the top.
.
I will continue to keep you updated on any further developments.
.
TAFN
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